How Patient Loyalty Affects Patient Satisfaction
نویسندگان
چکیده
منابع مشابه
Patient influences on satisfaction and loyalty for GP services.
Little is known about the influence that patients themselves have on their loyalty to a general practitioner (GP). Consequently, a theoretical framework that draws on diverse literature is proposed to suggest that along with satisfaction, patient loyalty is an important outcome for GPs. Comprising 174 Australian patients, this study identified that knowledgeable patients reported lower levels o...
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ژورنال
عنوان ژورنال: Athens Journal of Health and Medical Sciences
سال: 2020
ISSN: 2653-9411
DOI: 10.30958/ajhms.7-1-2